Why even bother ourselves with personas? Since the first introduction meetings and kick-offs till now, there has been one solid question...

The driver engagement and retention team has lots of questions about the incentive part of the driver application. This part is quite...

The initial spark for app-navigation came from a new feature that the offering team released for the drivers. In this feature, which they...

In April 2020, to help enhance the User Experience of our platform, improving the category taxonomy of our website was one of our main...